Returns & Exchanges
At SP Connect, we stand by the quality of our mounting solutions and offer a 30-day return policy for a full refund if you are not completely satisfied. Ensure all electronic components and mounts are in their original packaging and unused condition to qualify for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your SP Connect gear in its original box, ensuring all adapters, tools, and manuals are included to avoid restocking fees.
Ship the Items
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technical team inspects the returned hardware, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing